Rooms are available on the arrival day from 2 pm. If you arrive during the morning, it is possbile to leave the lugguages in hotel, park your car and have a look around Moena. On the departure day your room must be free within 10 am. If you wish to have a late check out, please ask at the reception if it is possible and the cost.
In the wellness center is compulsory to wear bathrobe, slippers and bathing cup. If you wish, you can rent the Wellness Set at the reception or directly at the wellness center.
We suggest you to pay the bill the evening before your departure during the cash desk time: from 9.00 to 11.00 pm or in the morning from 8.30 am to 10.00 am. We accept the main credit cards, except American Express and Diners.
In case of cancellation 30 days before arrival date, the deposit will be return; 21 days before will be valid for anohter stay booked within one year; 14 days no refund. In case of late arrival, it will be charge the number of the nights without meals. In case of advanced deparure it will be charged all the booked nights.